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Thank you for contacting our Customer Service Team. Your request will be looked into by one of our team as soon as possible. We are looking forward to assist you in any way possible.

  
 
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Corporate Office
Australia: S.5.04
365 Lt Collins St, Melbourne, Victoria, 3000
   
Customer Contact Center Phone Numbers
Malaysia / Asia: (60) 03 6207 1500
Australia: (61) 3 9014 0718
New Zealand: (64) 9887 0393
USA: +1 281 846 3884
U.K. / Europe:

(44) 020 3384 2149
   
Technical Support Centers Team Lead Contacts
Support Center 1 - Australia: sc-au [at] flexihostings.net
Support Center 2 - Malaysia: sc-my [at] flexihostings.net
Support Center 3 - India : sc-in [at] flexihostings.net
   
Escalation Procedures
If you are not happy with how your issue has been handled or if you have a important comment that you believe requires the management attention, you may escalate it to our executive management team at the following email address: contact-management [at] flexihostings.net.
   
Primary Snail Mail / Postal Address
Australia: PO Box 8044
Camberwell North 3124, Victoria
Malaysia: M-3-19 Plaza Damas,
Sri Hartamas, 50480 Kuala Lumpur
   
Data Centers / NOC
USA:
(Seattle, Dallas, Washington D.C.)		 Seattle Test ping IP: 67.228.93.5.
Dallas Test ping IP: 67.228.55.27
Washington D.C. Test ping IP: 208.43.99.196 
Singapore:
(International Business Park)		 Test ping IP: 203.211.142.85
Australia:
(Queensland)		 Test ping IP: 202.125.47.131
The Netherlands:
(Rotterdam)		 Test ping IP: 188.122.94.94 / 213.163.64.1

ASIA

Malaysia (GMT+8)
M-3-19 Plaza Damas,
Sri Hartamas, Kuala Lumpur, 50480
Tel: +603 6207 1500
Fax: +603 6201 1664

OCEANIA

Australia (GMT +11)
365 Lt Collins St
Melbourne, Victoria, 3000
Tel: +613 9014 0718
Fax: +613 8764 4937

AMERICA

1600 Woodlands Drive
Suite 200
Maumee, Ohio 43537
United States
Tel: +1 567 252 9312
Fax: +1 484 206 9827

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Prices exclude 10% Australian GST. Non Australian residents exempted.
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